Frequently Asked Questions (FAQ)
Welcome to the Akashic Realm FAQ page! We want to make sure your experience with us is as
clear, comforting, and seamless as possible.
Below, you will find answers to common questions about our readings, products, and policies.
If you don’t see your question answered here, please feel free to reach out to us!
Our Services & Products
What types of readings and services do you offer?
We offer a wide variety of spiritual services tailored to help you navigate your soul’s journey.
These include:
- * Tarot and Oracle Readings
- * Psychic and Mediumship Readings
- * Astrological, Compatibility, and Relationship Reports
- * Past Life Reports
- * Spellcasting / Manifesting Coaching
- * Candles and Courses
- * One-on-One Spiritual Initiations
Do you sell physical items or merchandise?
Yes! Alongside our digital services, we offer specialized merchandise designed to aid your
spiritual practice. This includes hand-poured meditation candles,
digital diaries for tracking your spiritual growth, and special hand-bound
book versions of our reports.
How do past-life and astrological reports actually help?
We wholeheartedly believe in the efficacy of these tried-and-true ancient prophetic methods.
We have successfully helped thousands of clients use past-life and astrological analysis to
identify current-day blocks and learn how to remove them, allowing for a more aligned and
peaceful present life.
Delivery & Corrections
How will I receive my reading or report?
To ensure your privacy and convenience, all of our readings, reports, and digital diaries are
delivered directly to your email.
Physical merchandise, such as meditation candles or hand-bound gift books, will be shipped
directly to your provided physical address.
I accidentally entered the wrong birthdate or name! What should I do?
Don’t worry, mistakes happen! If you notice a typo in the spelling of a name, birthdate, or
birth time, you have 48 hours from the time of purchase to contact us immediately.
As long as you reach out within that window, we will gladly make the correction before
finalizing your reading.
Refunds & Store Policy
What is your refund policy?
Because of the highly personalized, time-intensive, and energetic nature of our spiritual services,
all sales are final and non-refundable.
The only exceptions to this rule are physical merchandise items (such as meditation candles or
hand-bound books), which may be eligible for return or exchange if damaged, as specifically
noted on their individual product pages.
Spell Casting Policy
All spells are cast per your request. All information (names, birth dates, spell goals, photos
if available) are used exclusively to do the ritual on our altars and then it is permanently
erased from all of our communications.
The only thing we keep for up to 5 years is a record of your purchase for tax purposes.
We DO NOT SEE your credit/debit card number, as we use a third-party payment processor.
We are notified that you payment is clear only.
Once your payment goes through, we will cast your spell within 72 hours of purchase and
confirming all the details of your spell. We will gladly recast your spell ONCE within 12 month
period at no additional cost per your request.
Most clients report viewing results within 1 full moon cycle 28 days – up to 90 days for
complicated cases. Your results may vary depending on your particular circumstances.
All spells come with a complimentary tarot reading at the time of purchase.
Spell Shipping Items:
We may need to send you a ritual cleansing item (example herbal bath, candles or other)
depending on your needs.
This is to aid your spell to work as fast as possible. Cleansing baths remove any obstacles,
hexes, etc… you may have that is blocking your intentions from manifesting.
Candle(s) may help bring the spell energy to your home.
Sometimes, due to privacy issues, a client may request nothing to be shipped –
that is understandable and we will do everything on our altar for you, but in this case
– we WILL need a RECENT photo of you to do the cleansing, block removals etc…
on your behalf – no exceptions.
ALL SPELL CASTING IS CUSTOMIZED TO YOUR GOALS AND IS NON-REFUNDABLE.
NO EXCEPTIONS..
Contact & Business Hours
What are your operating hours?
We are located on the East Coast of the United States. Our active business hours are
Monday through Saturday, 8:00 AM to 8:00 PM EST.
(Please note: Our team takes a lunch break from 12:00 PM to 1:00 PM EST, and
dinner break from 5:00 PM to 6:00 PM EST).
When is the best time to contact you?
You can submit a question, request, or purchase 24/7!
Our support representatives review messages continuously and will respond to your
inquiry during active business hours on the day it is received.
Legal Disclaimers
Can your readings tell me what to do about a legal, financial, or medical issue?
No. While our services are designed to provide spiritual clarity and emotional support,
we cannot, by law, provide health, medical, financial, or legal advice.
If you are facing serious matters in these areas, please consult the appropriate
licensed professionals (such as a doctor, lawyer, or financial advisor) for counsel.
Are your readings guaranteed to predict the future?
While we deeply honor our work and have seen the profound positive impact it has on our clients,
for legal reasons we must state that all information, readings, and reports are based on our spiritual
beliefs and are offered for educational and entertainment purposes only.
You are always the ultimate creator of your own destiny!